VirooPax Mirji – Medium

VirooPax Mirji

Driving Customer Success and Digital Transformation via Design Thinking

How well do you know your customer… I mean the digital natives or immigrants & Gen Z? What’s true Empathy? This is a question that…

7 min readJan 25, 2022

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Driving Customer Success and Digital Transformation via Design Thinking

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VirooPax Mirji

Microsoft AI ML Workathon 2021 with Vision AI

I am excited to share that WinWire has won Microsoft AI ML Workathon 2021. The solution we created for the Workathon is an Azure-enabled…

4 min readJan 11, 2022

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Microsoft AI ML Workathon 2021 with Vision AI

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VirooPax Mirji

What Is GPT-3, And How Does It Help Progress Our AI Journey?

GPT-3 (Generative Pre-Trained Transformer) Third Generation is a language model. Open AI presented it in a pioneering paper ‘Language…

5 min readOct 11, 2021

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VirooPax Mirji

Microsoft Power Platform and AI Builder — Intelligent Automation

In this digital-first era, innovations using Artificial Intelligence (AI) and machine learning are a key component of organizational…

5 min readAug 16, 2021

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Microsoft Power Platform and AI Builder — Intelligent Automation

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VirooPax Mirji

The case for Convergence of CX and CS workflows in the new Digital Age

Last year, it all started when executives took a step back to examine the impacts of a never seen before Black Swan event, with the onset…

5 min readJun 21, 2021

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The case for Convergence of CX and CS workflows in the new Digital Age

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VirooPax Mirji

Evolving the convergence of CX and CS digital workflows

How we can imagine a new world where in CX and Support flows come together to form Digital Transformative workflows

3 min readJun 21, 2021

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Evolving the convergence of CX and CS digital workflows

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VirooPax Mirji

AI/Ontology in Health Knowledge Mining

One can think of Ontology as a dictionary for computers to read or commonly described in metaphysics as ‘a set of concepts and categories…

9 min readOct 12, 2020

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AI/Ontology in Health Knowledge Mining

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VirooPax Mirji

Advances Made in Healthcare using AI: A Holistic Approach

Understanding different types of AI makes it clear that True AI is still in the pioneering stage. Though scientists maintain that the…

7 min readSep 11, 2020

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Advances Made in Healthcare using AI: A Holistic Approach

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VirooPax Mirji

Decoding True AI and Its Potential in Healthcare

We will all be saved by True AI when using it appropriately for digital health care! Is TeleHealth and Virtual Health Care based on AI the…

5 min readAug 28, 2020

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Decoding True AI and Its Potential in Healthcare

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VirooPax Mirji

How the New Normal is creating disruptive innovations in Digital Healthcare

Healthcare has been essentially presumed as an offline and in-person service for the longest time now. Online consultation lacks trust…

6 min readAug 10, 2020

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How the New Normal is creating disruptive innovations in Digital Healthcare

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VirooPax Mirji

VirooPax Mirji

Entrepreneur, innovation leader, Industry disrupter, Data Ops Automation, Mobile/media/cable domain, OTT, Maker, Design thinker, & CRM/Billing services leader

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