Driving Customer Success and Digital Transformation via Design ThinkingHow well do you know your customer… I mean the digital natives or immigrants & Gen Z? What’s true Empathy? This is a question that…Jan 25, 2022Jan 25, 2022
Microsoft AI ML Workathon 2021 with Vision AII am excited to share that WinWire has won Microsoft AI ML Workathon 2021. The solution we created for the Workathon is an Azure-enabled…Jan 11, 2022Jan 11, 2022
What Is GPT-3, And How Does It Help Progress Our AI Journey?GPT-3 (Generative Pre-Trained Transformer) Third Generation is a language model. Open AI presented it in a pioneering paper ‘Language…Oct 11, 2021Oct 11, 2021
Microsoft Power Platform and AI Builder — Intelligent AutomationIn this digital-first era, innovations using Artificial Intelligence (AI) and machine learning are a key component of organizational…Aug 16, 2021Aug 16, 2021
The case for Convergence of CX and CS workflows in the new Digital AgeLast year, it all started when executives took a step back to examine the impacts of a never seen before Black Swan event, with the onset…Jun 21, 2021Jun 21, 2021
Evolving the convergence of CX and CS digital workflowsHow we can imagine a new world where in CX and Support flows come together to form Digital Transformative workflowsJun 21, 2021Jun 21, 2021
AI/Ontology in Health Knowledge MiningOne can think of Ontology as a dictionary for computers to read or commonly described in metaphysics as ‘a set of concepts and categories…Oct 12, 2020Oct 12, 2020
Advances Made in Healthcare using AI: A Holistic ApproachUnderstanding different types of AI makes it clear that True AI is still in the pioneering stage. Though scientists maintain that the…Sep 11, 2020Sep 11, 2020
Decoding True AI and Its Potential in HealthcareWe will all be saved by True AI when using it appropriately for digital health care! Is TeleHealth and Virtual Health Care based on AI the…Aug 28, 2020Aug 28, 2020
How the New Normal is creating disruptive innovations in Digital HealthcareHealthcare has been essentially presumed as an offline and in-person service for the longest time now. Online consultation lacks trust…Aug 10, 2020Aug 10, 2020
